Shipping Policy
Thank you for shopping with us! We are committed to delivering your order safely and efficiently. Please review our shipping guidelines below.
Order Processing Time
-
Processing Time: Please allow 1-2 business days for us to process and ship your order.
-
Details: This timeframe includes order verification, quality checks, packaging, and dispatching to the shipping carrier. Orders are processed Monday through Friday, excluding public holidays.
Shipping Rates & Delivery Estimates
-
Shipping Cost: We are proud to offer Free Express Shipping on all orders.
-
Estimated Arrival Time: Once your order has been dispatched, the estimated delivery time is 7-12 business days.
-
Note: Delivery times are estimates and commence from the date of shipping, rather than the date of order. While we strive to meet these timeframes, unforeseen delays due to high carrier volumes or customs processing may occasionally occur.
Shipment Tracking
Once your order ships, you will receive a shipping confirmation email containing your tracking number. You can use this number to monitor your package's journey. Please allow 24-48 hours for the tracking portal to update after receiving your email.
Address Accuracy & Undeliverable Packages
Please ensure your shipping address is entered correctly at checkout. We are not responsible for non-delivery due to errors in the address provided. If a package is returned to us due to an incorrect address, additional shipping fees may apply to reship the order.
Contact Us
If you have any questions regarding your order's shipping status or our policy, please do not hesitate to contact our support team.